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Customer Service Representative

2 months ago

Nashua, New Hampshire, United States Savers | Value Village Full time
About Us

Savers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with the sales team to achieve sales goals and promote a positive shopping experience.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.
What We Offer
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive salary and benefits package, including health insurance, 401k matching, and paid time off.
  • A range of mental health services to support your well-being.
  • Opportunities for career growth and development within the company.
Why Join Our Team?

At Savers | Value Village, we value our team members and offer a supportive and inclusive work environment. We believe in the importance of work-life balance and offer flexible scheduling to ensure you have time for your personal and professional goals.