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Operations Program Manager

2 months ago

Marlboro, New Jersey, United States Kaleidoscope - ABA Full time

Position Overview:
The Program Manager role is a vital component of our organization, contributing significantly to the mission of Kaleidoscope ABA. This position entails overseeing the administrative functions of our center, ensuring smooth operations within our clinical framework.

Key Responsibilities:


The Program Manager will engage in various aspects of the business, including:
1. Daily operational management
2. Recruitment and staff scheduling
3. Customer service and support
4. Reporting and administrative tasks to facilitate center operations.

Additionally, the Program Manager will maintain precise records related to staffing and service delivery for each case. This includes assisting in the development and management of a comprehensive schedule, ensuring adequate staffing for clinical cases in accordance with budgeted hours authorized by insurers.

The role also involves supporting Human Resources, Operations, and Clinical departments, acting as a reliable resource for staff, clients, and management. The Program Manager will serve as the primary liaison between administrative and clinical teams, handling case assignments and staff availability.


Benefits:
> Comprehensive Medical, Dental, and Vision Insurance.
> Paid Time-Off, including vacation and holidays.
> Long-Term Disability and Life Insurance options.
> 401k plan with a matching contribution.
> Regular weekly pay schedule.

Qualifications:
> A Bachelor's Degree or equivalent professional experience is required.
> Preferred fields of study include Marketing, Business Administration, or Healthcare.

Experience:
> A minimum of 1-2 years in a medical, dental, or therapy administrative role is required, with 3-5 years preferred.
> Previous experience as a Practice Manager is encouraged.

Skills:
> Strong interpersonal and communication skills, particularly over the phone.
> Ability to prioritize tasks and manage multiple responsibilities effectively.
> Excellent organizational skills and attention to detail.
> Proficiency in Microsoft Office Suite and familiarity with database management.
> Capability to learn new software applications quickly.

Working Environment:
> The role may require travel to various office locations as needed.
> The position involves a high volume of telephone communication and may be subject to stress due to deadlines.
> Flexibility in working hours may be necessary based on operational needs.

Kaleidoscope ABA is an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.