Fiber Optic Network Technician

Job Title: Drop Technician 3

Classification: Full-Time, Non-Exempt, At-Will

Reports to: Field Operations Supervisor

Department: Customer Support

Location: In-Field: Tehachapi, CA

Location Status: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Occasional travel to and work from other Race offices or other off-site locations will be required.

About Us: As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won't, serving over 30 communities across the state.

Working for Race: Being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.

Job Summary: The Drop Technician 3 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the "drop." You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers.

Key Responsibilities:

• Performs placement of aerial and underground fiber optic cable on customer premises
• Performs installations and replacements of aerial and underground fiber drop cable
• Performs termination of fiber drop cable
• Performs installation of exterior DMARC Clam Shell
• Performs installations and repairs of underground conduit

Customer Support: Provides exceptional customer service during on-site visits, addressing customer inquiries and concerns professionally and courteously.

Mentoring and Training: Oversees training for technicians, equipping them with essential skills for efficient underground work.

Equipment Operations and Site Maintenance: Operates mechanized equipment such as a bucket truck, excavators, and trencher. Climbs poles up to 40 feet and operates in bucket trucks with 32' plus ladders. Manages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadways.

Vehicle Maintenance and Travel: Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties. Maintains a clean driving record as defined by the current fleet insurance underwriter. Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the job.

Safety Awareness and Compliance: Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed. Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork.

Other duties as necessary: Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting. Be available to participate in internal or external meetings, special functions, and professional development opportunities. Cross-train and share knowledge with other team members. Support routine tasks. Maintain a professional appearance, hygiene, and demeanor. Performs other related duties as assigned by management.

Benefits: 100% Employer-paid medical, dental, vision, and life for all our employees. 401 (k) with 100% Employer-matched up to 4% of your annual income. Generous paid time off including sick, vacation, holiday and birthday pay. Company provided equipment including uniforms, safety, tools, vehicle, and tech. Free Race highspeed internet and phone service where available. Working as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success

Equal Opportunity Employer: Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation. Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact to initiate the interactive process.