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Fiber Optic Installation Specialist

1 month ago

Riverton, Utah, United States Prince Telecom Full time
Job Summary

Prince Telecom is seeking a highly skilled Fiber Optic Installation Technician to join our team. As a key member of our installation team, you will be responsible for installing, disconnecting, reconnecting, adding, changing, and troubleshooting fiber optic internet and telephone services in accordance with company guidelines.

Key Responsibilities
  • Install, setup, and configure residential networking equipment such as ONTs, routers, and switches.
  • Ensure that service operates within prescribed parameters by performing testing on company-issued devices and customer devices.
  • Attempt to identify and remedy sources of customer-perceived issues.
  • Drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
  • Clean, maintain, and stock vehicle and equipment in order to be repaired to perform required duties.
  • Complete paperwork accurately and report and record work order status updates.
  • Perform customer service duties by greeting and interacting with customers in a professional, courteous manner, reviewing all requested services with the customer, and educating the customer regarding product and service usage.
Requirements
  • Be at least 18 years old.
  • Have a valid driver's license.
  • Be authorized to work in the United States for this company.
  • Have a high school diploma or GED equivalent.
  • Have experience or be comfortable with working in tight spaces such as a crawl space or attic of a house.
  • Have experience in working through inclement weather.
  • Have experience with the demands of working in a fast-paced, time-sensitive environment.
  • Have effective communication skills.
  • Be able to travel and work extended hours; overtime and weekends as needed.
  • Be able to lift, climb, and carry ladders with a weight of up to 80lbs.
What We Offer
  • Company vehicle.
  • Weekly paychecks.
  • Medical, dental, vision, and prescription plans.
  • Flexible spending accounts.
  • Short- and long-term disability.
  • Supplemental life and AD&D.
  • 401(k) retirement savings with company match.
  • Stock purchase plan.
  • Growth opportunities.
  • Company discounts.
  • Legal insurance.
  • Paid time off and holidays.
  • Tuition reimbursement for select programs.