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Urban Safety Specialist
2 months ago
Position Type:
Full-time
Overview:
Downtown Dallas, Inc. (DDI) serves as the primary advocate and steward for the Downtown area, driving initiatives that enhance the vibrancy and sustainability of the urban environment. Our mission is to improve infrastructure, bolster economic competitiveness, and create an inclusive cultural hub that attracts global visitors while fostering innovation and technology throughout the urban experience.
At DDI, we are dedicated to enhancing the quality of life for all who work, visit, and reside in the Downtown area, ensuring it remains one of the safest and cleanest environments in the city.
We are currently in search of dedicated Security Professionals who share our vision of a welcoming and inspiring Downtown Dallas. This role is perfect for a motivated, team-oriented individual with exceptional customer service skills, capable of engaging with tourists, business professionals, property managers, and residents alike. The ideal candidate will exemplify our core values: Integrity, Respect, Service, Courage, Trustworthiness, and Unity.
Key Responsibilities:
- Maintain a visible presence by patrolling assigned areas on foot or bicycle.
- Provide exemplary customer service by addressing inquiries and resolving complaints from citizens and visitors.
- Enhance the perception of safety in the Downtown area through proactive engagement.
- Collaborate with individuals to address quality of life concerns.
- Support local law enforcement in identifying and addressing crime-related issues.
- Assist outreach teams in addressing community needs.
- Report any infrastructure issues, including malfunctioning streetlights and traffic signals.
- Provide first aid and respond to emergencies as necessary.
- Monitor high-traffic areas to deter criminal activity.
- Support special events as required.
- Represent Downtown Dallas and DDI professionally at all times.
- Complete daily activity reports and follow directives from supervisors.
- Utilize two-way radios effectively.
- Stay informed about local codes and regulations.
- High school diploma or GED; two years of college education preferred.
- Completion of requirements to become a Commissioned Security Officer in Texas.
- Interest or experience in public administration, law enforcement, social services, or community development.
- Bi-lingual skills are a plus.
Benefits: Downtown Dallas, Inc. offers a competitive benefits package, including health, dental, vision, paid time off (PTO), 401k, and more.
Downtown Dallas, Inc. is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
