Customer Service Expert

5 days ago


Fairbanks, Alaska, United States Genuine Parts Company Full time
Retail Leadership Opportunity

We are seeking a Retail Leadership expert to join our team as an Assistant Store Manager at Genuine Parts Company. In this role, you will be responsible for leading a team, delivering exceptional customer service, and driving business growth.

About the Role:

  • Estimated salary: $52,000 - $68,000 per year, depending on experience.
  • Supervise a team of sales associates, providing guidance, training, and coaching to ensure excellent customer service and sales results.
  • Develop and implement retail strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Monitor sales data, market trends, and customer feedback to inform business decisions and optimize performance.
  • Foster strong relationships with customers, colleagues, and vendors to build trust and achieve business objectives.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of retail management experience, preferably in the automotive industry.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to lift up to 60 pounds and work in a fast-paced environment.


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