Customer Service Ambassador

5 days ago


Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time
About the Role

As a Customer Service Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel rooms are clean, comfortable, and well-maintained. This is an exciting opportunity to join a dynamic team and take your career to the next level.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our housekeeping team as a Housekeeping Specialist. In this role, you will be responsible for cleaning and maintaining guest rooms, public areas, and back-of-house spaces to ensure a high standard of cleanliness and presentation.

Key Responsibilities
  • Clean and maintain guest rooms, including making beds, changing linens, and replenishing amenities
  • Respond to guest requests and resolve any issues or concerns in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless delivery of services
  • Maintain a high level of attention to detail and ensure that all tasks are completed to a high standard
What We Offer

At Northwest x Southern Hospitality, we offer a range of benefits and perks to support our team members' personal and professional growth. These include:

  • A competitive salary of $45,000 per year, plus opportunities for advancement and bonuses
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) retirement plans
  • A range of paid time off options, including vacation days, sick leave, and holidays
  • Access to training and development programs to help you build new skills and advance your career
  • A fun and supportive work environment with opportunities to connect with colleagues and make meaningful contributions to our community
About Us

Northwest x Southern Hospitality is a leading hospitality company that operates award-winning hotels and resorts across the Pacific Northwest and Alaska. We are passionate about delivering exceptional guest experiences and creating unforgettable memories for our customers. Our team members are at the heart of everything we do, and we are committed to providing them with the support, resources, and opportunities they need to succeed.



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