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Patient Services Specialist

2 months ago


Greenville, North Carolina, United States East Carolina University Full time
Position Overview

The Patient Access Representative plays a crucial role in the healthcare delivery system by managing essential front desk operations. This position encompasses a variety of responsibilities aimed at ensuring a seamless patient experience.

Key Responsibilities
  • Registration: Accurately gather and input patient information into the system.
  • Scheduling: Coordinate appointments efficiently to optimize patient flow.
  • Insurance Verification: Conduct thorough checks to confirm patient insurance eligibility and benefits.
  • Communication: Handle incoming calls professionally, addressing inquiries and directing them appropriately.
Qualifications

The ideal candidate should possess a comprehensive understanding of the Electronic Health Record (EHR) system, along with proficiency in scheduling applications. A strong background in patient access and healthcare operations is essential for success in this role.

This position is integral to maintaining high standards of patient care and operational efficiency within the organization.