Support Specialist
2 weeks ago
We are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service, maintaining a positive and welcoming environment for our guests.
Key Responsibilities- Repair and maintain games, simulators, and technical equipment in a timely and efficient manner.
- Provide excellent customer service, responding to guest inquiries and resolving issues in a professional and courteous manner.
- Assist guests with game-related issues, ensuring a positive experience and promoting a fun and welcoming environment.
- Perform daily, weekly, and monthly maintenance tasks to ensure the optimal operation of our games and equipment.
- Collaborate with other team members to achieve common goals and maintain a positive and productive work environment.
- High school diploma or equivalent required.
- Technical and/or electrical skills preferred, but not required.
- Ability to work days, nights, and weekends as required.
- Excellent communication and interpersonal skills.
- Ability to lift and carry up to 30 pounds.
As a Support Technician at Dave & Buster's, you will enjoy a competitive salary range of $15-$16.5 per hour, as well as a comprehensive benefits package, including medical, dental, vision, and 401K. You will also have the opportunity to work in a fast-paced and dynamic environment, with a team of enthusiastic and dedicated professionals.
We are an equal opportunity employer and participate in E-Verify in states where required. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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