Patient Care Associate II

3 days ago


Newton, United States Mass General Brigham Full time
Job Summary:

The Patient Care Associate II plays a vital role in providing exceptional patient care and contributing to the smooth operation of our healthcare team. As a key member of our staff, you will be responsible for delivering high-quality patient care and support services under the guidance of our Registered Professional Nurses.

Key Responsibilities:
  • Direct Patient Care: Provide personalized care to patients, including vital sign monitoring, assistance with daily living activities, and ensuring patient safety and comfort.
  • Unit Activities: Assist with preparing patient rooms for admission, orienting patients and families to the unit, and maintaining a clean and safe environment.
  • Communication and Teamwork: Collaborate with patients, families, nursing staff, and interdisciplinary teams to ensure seamless care delivery and effective communication.
  • Administrative Tasks: Perform clerical duties related to patient admission, discharge, and transfer, as well as maintain accurate records and reports.
  • Phlebotomy and Transportation: Perform phlebotomy procedures and transport patients, equipment, and supplies as needed.
  • Customer Service: Provide exceptional customer service to patients, families, and staff, ensuring a positive experience and upholding our hospital's standards of service excellence.
Requirements:
  • CPR Training: Current certification in CPR required.
  • Phlebotomy Training: Phlebotomy training and experience preferred.
  • Language Skills: Must be able to speak and understand written and oral English communication.
  • Education: High school graduate or equivalent required.
  • Experience: Six months of experience as a Nursing Assistant, or completion of a formal nursing program with clinical rotation experience, or successful completion of the NWH Patient Care Assistant Training Program.


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