Customer Service Liaison
6 days ago
In this Customer Service Representative position at Staff My Agency, you will play a crucial role in delivering exceptional customer experiences for our clients. As a key member of our team, you will work closely with customers to understand their needs and provide tailored solutions to meet their expectations.
With a focus on building strong relationships and resolving issues efficiently, you will be an advocate for our clients' interests and ensure that they receive the best possible service. Your excellent communication skills, both written and verbal, will enable you to effectively communicate with customers and provide prompt, accurate responses to their inquiries.
This is a fantastic opportunity for someone who is passionate about delivering outstanding customer service and wants to make a meaningful impact in a dynamic environment. If you are motivated to succeed and have a talent for customer care, we encourage you to apply for this exciting role.
Key Responsibilities- Answer phones and greet clients promptly and professionally
- Establish strong relationships with customers through regular follow-up and personalized service
- Provide clear, concise information and guidance on insurance options and policies
- Use a customer-focused approach to educate clients about insurance products and services
- Bachelor's degree or equivalent experience in sales, marketing, or a related field
- Proven track record of success in customer-facing roles, preferably in sales or account management
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Highly organized and able to prioritize tasks effectively
- Strong problem-solving skills and ability to think critically
- Competitive salary: $45,000 - $55,000 per year, depending on experience
- Bonus structure based on performance and meeting targets
- Comprehensive benefits package, including health, dental, and vision insurance
- Ongoing training and professional development opportunities
- Flexible working hours and remote work options
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