Assistant General Manager

2 weeks ago


Baltimore, Maryland, United States Torchy's Tacos Full time
Job Title: Assistant General Manager

Join our team of passionate professionals at Torchy's Tacos as an Assistant General Manager. As a key member of our management team, you will be responsible for elevating the guest experience and ensuring the Front of House Team Members deliver exceptional service.

Key Responsibilities:
  • Lead Front-of-House operations to ensure guest satisfaction
  • Model best-in-class hospitality and coach the team to deliver the same
  • Evaluate online ordering and to-go metrics to enhance the pick-up experience
  • Address and alleviate all guest concerns, developing solutions to improve future service
  • Schedule FOH team members to meet business needs and coordinate Local Store Marketing
  • Assist Managing Partner and Kitchen Manager with restaurant operations
  • Lead store opening/closing procedures
  • Drive compliance with safety, security, and sanitation standards
  • Communicate expectations clearly and have consistent follow-ups with team members
  • Lead and create initiatives to drive sales/profit and store performance
  • Drive a DAMN GOOD bar experience and develop the bar as a destination
Requirements:
  • 2+ years of previous restaurant management experience
  • High-level understanding of training and development concepts
  • Ability to lead and foster teamwork
  • Oral and written communication skills
  • Excellent time management
  • Required state alcohol-server and Manager ServSafe Certification
  • Bilingual, a plus
Benefits:
  • Never again wait for a paycheck - DailyPay partner
  • Pay range: $50K-$60K annually
  • Access to all benefits including medical, dental, and vision plus 401(k)
  • Paid Time Off (PTO)
  • Damn Good food discount card for you AND your spouse
  • Casual attire and swag
  • Incredible growth opportunities
  • Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more
  • Torchy's Family Foundation supports our fellow Team Members in times of need and crisis


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