Trip Scheduling Agent
4 days ago
- Answer passenger calls and collect necessary trip information within the permissible time period.
- Provide system information to current and new passengers on accessing the transportation service effectively.
- Complete data entry of passenger file information and negotiate requested times as necessary.
- Communicate with passengers regarding cancellations and schedule changes in a timely manner.
- Maintain up-to-date passenger records in customer database and make necessary changes.
- High School diploma or equivalent required.
- Able to work in a fast-paced environment with excellent decision-making skills.
- Experience in paratransit scheduling utilizing Trapeze PASS preferred.
- Excellent attendance record and strong communication skills essential.
Starting pay rate: $19.49/hour. MV Transportation offers a competitive salary and benefits package, including Equal Employment Opportunity and a commitment to diversity and inclusion.
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Trip Scheduling Specialist
4 days ago
San Jose, California, United States MV Transportation Full timeAbout UsMV Transportation is a leading provider of paratransit services, dedicated to delivering high-quality transportation solutions to our customers. We are committed to providing exceptional customer service and ensuring the safety and satisfaction of our passengers.Job Summary:We are seeking a motivated and detail-oriented Trip Scheduling Specialist to...
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Customer Service Representative
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