Customer Experience Specialist

3 weeks ago


Dearborn, Michigan, United States Best Buy Full time
{"title": "Customer Experience Specialist", "description": "

**About the Role**

At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to meet their immediate and future needs.

**Key Responsibilities**

\u2022 Greet and engage with customers in a warm and friendly manner.

\u2022 Use acquired skills and knowledge to recommend products and services that meet customers' current and future needs.

\u2022 Serve as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers.

\u2022 Assist customers with their sales orders, returns, and exchanges.

\u2022 Apply the appropriate knowledge and expertise through ongoing learning and self-development.

\u2022 Utilize available tools to stay current on skills and promotional initiatives.

\u2022 Help execute profitable growth through critical business drive times while supporting our customer obsession.

\u2022 Maintain merchandising and ensure your department is clean and well-stocked.

\u2022 Work in cooperation with your supervisor and associates in other departments.

**What We Offer**

\u2022 A fast-paced, team-oriented work environment.

\u2022 A flexible schedule that matches your availability (weekends, nights, holidays, etc.).

\u2022 Opportunities for ongoing learning and self-development.

\u2022 A generous employee discount.

\u2022 Medical, dental, paid time off, and other benefits.

\u2022 A commitment to diversity, equity, and inclusion.

\u2022 A chance to be part of a company that's passionate about making a difference in people's lives.

"}

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