Field Service Specialist

2 weeks ago


Patterson, California, United States GEA Process Engineering Full time
Job Description

The Field Service Technician will assume responsibility for the execution of planned and unplanned After-Sales/Service activities to sustain and strengthen the ongoing relationship between our customers in our core business areas, namely GEA Equipment, Solutions, and Service.

Key Responsibilities:
  • Execute planned and unplanned After-Sales/Service activities to ensure customer satisfaction and loyalty.
  • Collaborate with customers to understand their needs and provide tailored solutions.
  • Perform equipment maintenance and repairs to ensure optimal performance and efficiency.
  • Provide technical support and training to customers and internal stakeholders.
  • Contribute to the development of service strategies and initiatives to drive business growth.
Requirements:
  • Strong technical knowledge of GEA equipment and solutions.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in English language (written and spoken).


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