Strategic Solutions Architect
6 days ago
At ServiceNow, we empower organizations to work smarter, faster, and better by connecting people, systems, and processes.
We are seeking a Strategic Solutions Architect to join our team, where you will play a key role in developing industry-specific solutions during sales cycles and achieving quarterly and annual sales goals for assigned territories.
Key Responsibilities:- Support product sales as the technical, industry, and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets.
- Lead discovery workshops to determine customers' challenges and provide persona and value-based product demonstrations to align our solution with customer needs.
- Develop client partner relationships to drive business growth and expansion.
- Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreements.
- Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics.
- Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiation to maintain a competitive edge.
- Support marketing events, including executive briefings, conferences, user groups, and trade shows.
- 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications.
- Industry experience in Manufacturing, Technology, or Telco is desirable.
- Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales counterparts to promote execution excellence.
- Travel, as necessary.
We encourage candidates from diverse backgrounds to apply. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.
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