Customer Service Manager

4 weeks ago


Hickory, North Carolina, United States Burlington Full time
Customer Service Lead at Burlington

As a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences. Your responsibilities will include:

Key Responsibilities:
  • Directing cashier coverage and customer flow at the front of lines to optimize service efficiency
  • Collaborating with the management team to communicate promotions and company updates to customers
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions to maintain accuracy and fairness
  • Supporting training initiatives for team members to enhance their skills and knowledge

Burlington is committed to providing a positive and inclusive work environment that values diversity and promotes growth opportunities for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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