Service Advisor

4 weeks ago

Belen, New Mexico, United States Love's Travel Stops & Country Stores Full time
Job Summary

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops & Country Stores. As a Service Advisor, you will be the primary point of contact between customers and our sales department, providing exceptional customer service and ensuring customer satisfaction.

Key Responsibilities:

  • Maintain a safe and clean facility.
  • Greet customers, address vehicle service needs, and document issues.
  • Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
  • Handle customer complaints and resolve concerns.

Requirements:

  • Education: High School Diploma or equivalent preferred.
  • Experience: 6 months in customer service or sales preferred.
  • Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Working at Love's:

Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. We are passionate about serving drivers with clean, modern facilities stocked with fuel, food, and supplies. Our team members are the backbone of our business, and we offer a range of benefits and opportunities for growth and development.

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