Certified Clinical Assistant

2 weeks ago

Pensacola, Florida, United States TRE Industries dba ProHealth Full time
Job Overview

The Certified Clinical Assistant role is essential in supporting healthcare providers with a variety of medical tasks while ensuring high standards of patient care. This position involves the collection, administration, and accurate processing of laboratory tests, immunizations, in-house clinical assessments, and general administrative responsibilities. Adherence to standard operating procedures is crucial, ensuring that policies and practices are implemented consistently and fairly while prioritizing patient care excellence.

Key Responsibilities
  • Assist healthcare providers during patient consultations and procedures.
  • Gather patient medical history and the purpose of visits, effectively communicating this information to the healthcare provider.
  • Collect and process laboratory samples, including blood, urine, stool, and cultures, ensuring accuracy in patient identification and documentation.
  • Conduct drug screenings, including urine and hair tests.
  • Ensure compliance with Department of Transportation (DOT) guidelines during sample collection.
  • Perform in-house clinical procedures such as EKGs, audiometry, pulmonary function tests, A1c, and urinalysis.
  • Measure and record vital signs, including height, weight, blood pressure, pulse, and oxygen saturation.
  • Administer vaccinations as per directives and manufacturer guidelines, ensuring proper documentation.
  • Handle general administrative tasks that accompany clinical duties and provide assistance throughout the facility as needed.
  • Conduct follow-up calls with patients three days post-visit.
  • Demonstrate the ability to learn and conduct training sessions related to job responsibilities.
  • Assist with the clinic's opening and closing procedures.
  • Perform administrative duties such as filing, answering phone calls, welcoming patients, maintaining office cleanliness, and other assigned daily tasks.
  • Address patient concerns or complaints promptly and effectively, escalating issues to management when necessary.
  • Participate in monthly staff meetings and one-on-one meetings with management.
  • Share updates and new trends relevant to job responsibilities with colleagues and management.
  • Ensure compliance with OSHA, safety, and healthcare protocols within the scope of responsibilities.
  • Identify and propose ideas for process improvements.
  • Complete any additional tasks as assigned.
  • Maintain an approachable demeanor with both administrative and clinical staff.
Supervisory Responsibilities

This position does not include supervisory responsibilities.

Work Schedule

This is a full-time role supporting the organization's various locations. Typical working hours are Monday through Friday, with occasional Saturdays, and may require flexibility based on business and patient needs.

Travel Requirements

Travel may be required to support different locations within the organization, primarily for educational or business purposes as necessary.

QualificationsEducation
  • High School Diploma or equivalent.
Skills and Attributes
  • Demonstrate fairness and consistency with a strong desire to assist others.
  • Commitment to providing exceptional patient care.
  • Uphold high ethical standards in all responsibilities.
  • Exhibit critical thinking and problem-solving abilities.
  • Show a sense of ownership in job responsibilities.
  • Possess excellent time management skills.
  • Work collaboratively as part of a team.
  • Ability to work independently and effectively within a team environment.
  • Strong desire to lead and contribute to success.
Physical Requirements
  • Ability to lift up to 20 pounds.
  • Position requires standing, walking, bending, stooping, and sitting for extended periods.
Certification Requirements
  • Certification as a Medical Assistant and/or Phlebotomy.
Benefits
  • Access to primary care clinics for employees and their immediate family members.
  • Employer-contributed benefits including healthcare, dental, and retirement plans.
  • Employee-contributed benefits such as vision, life insurance, and various supplemental plans.
  • Accrued paid time off and holidays.

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