Shift Manager

2 weeks ago


Rochester Hills, Michigan, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe environment, and ensure that all safety and security protocols are followed.
  • Develop and implement plans to improve customer satisfaction and employee engagement.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and decision-making skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to develop your leadership skills, work with a talented team, and enjoy a competitive compensation package, including:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Benefits, including medical, dental, and vision coverage.
  • Paid time off and holidays.
  • Education and training opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.


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