Blood Collection Specialist

3 weeks ago


Roanoke, Virginia, United States American Red Cross Full time
Job Title: Blood Collection Staff - Customer Service

We are seeking a highly motivated and detail-oriented individual to join our team as a Blood Collection Staff - Customer Service representative. As a member of our team, you will play a critical role in ensuring the smooth operation of our blood collection process, providing exceptional customer service to our donors, and contributing to the success of our organization.

Key Responsibilities:
  • Provide exceptional customer service to donors, ensuring their comfort and satisfaction throughout the blood collection process.
  • Collaborate with the team to transport and set up equipment at collection sites, ensuring a safe and efficient process.
  • Follow all safety procedures to ensure the quality and safety of the blood collected.
  • May drive Red Cross vehicles and participate in the setup and teardown of equipment at donation sites.
Requirements:
  • High school diploma or equivalent required.
  • Customer service experience and effective verbal communication skills are essential.
  • A current, valid driver's license with a good driving record is required.
  • DOT certification may be required in some locations.
Preferred Qualifications:
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
  • Prior leadership experience.
Benefits:
  • Medical, dental, and vision plans.
  • Health spending accounts and flexible spending accounts.
  • PTO: starting at 15 days a year, based on FLSA status and tenure.
  • Holidays: 11 paid holidays, including six core holidays and five floating holidays.
  • 401(k) with match.
  • Paid family leave.
  • Employee assistance.
  • Disability and insurance: short and long term.
  • Service awards and recognition.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference and have the skills and experience we are looking for, please apply today.



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