Loyalty Operations Specialist

1 month ago


Woonsocket, Rhode Island, United States CVS Health Full time
Job Title: Senior Advisor, Loyalty Operations

At CVS Health, we're committed to delivering exceptional customer experiences and driving business results through our loyalty programs. We're seeking a highly skilled and experienced Senior Advisor, Loyalty Operations to join our team.

Job Summary:

The Senior Advisor, Loyalty Operations will be responsible for ensuring the successful activation and execution of our loyalty program across our retail stores. This includes developing and implementing field plans, collaborating with cross-functional teams, and providing strategic guidance to store colleagues.

Key Responsibilities:
  • Develop and implement field plans to drive loyalty program activation and engagement
  • Collaborate with cross-functional teams to ensure seamless execution of loyalty program initiatives
  • Provide strategic guidance and support to store colleagues to drive loyalty program results
  • Analyze data and insights to inform loyalty program strategy and optimization
  • Lead and develop a team of loyalty operations specialists to drive program success
Requirements:
  • 7-10 years of corporate business operations experience, with a focus on retail and loyalty programs
  • 3-5 years of experience in retail operations, with a focus on field leadership and colleague development
  • Knowledge of loyalty programs, operations, and retail pharmacy or FS retail
Preferred Qualifications:
  • Master's degree in a related field
What We Offer:

At CVS Health, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We're committed to creating a diverse and inclusive work environment that supports the well-being of our colleagues and the communities we serve.

We're an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.


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