Property Manager

4 days ago


Glendale Heights, Illinois, United States TI Communities Full time

Job Summary

We are seeking a highly skilled and experienced Property Manager to join our team at TI Communities. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our residential properties, ensuring that they are well-maintained, and providing exceptional customer service to our residents.

Key Responsibilities

  • Provide leadership and training to the onsite team
  • Maintain direct supervision of all staff, including work schedules, delegation of duties, and conflict resolution
  • Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy
  • Maintain an open door policy with residents to provide outstanding customer service and build lasting relationships
  • Oversee resident relations, including taking resident phone calls, requests, and concerns
  • Drive financial results to meet TI Communities' income and expense goals
  • Gather, analyze, and interpret current market and economic trends that may impact the property and implement short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals
  • Lead sales with continuous involvement in the leasing process, including leasing apartment homes, renewing leases, developing the team's skill sets, marketing the community, and monitoring market conditions
  • Partner with the Service Director to ensure property conditions are in good working order with excellent curb appeal
  • Perform bookkeeping and financial tasks, including rent collection, delinquency, move-out statements, and financial and variance reports
  • Perform daily physical inspections of the property and coordinate with the maintenance team
  • Conduct regular property inspections and take appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
  • Exercise independent judgment and discretion to handle and resolve resident requests or concerns
  • Adhere to Fair Housing laws, regulations, and TI Communities policies and procedures

Requirements

  • Multi-family housing management experience
  • Knowledge of property bookkeeping and financials
  • The ability to connect with a variety of people and successfully lead a team
  • Exceptional verbal and written communication skills
  • Strong organizational, multi-tasking, and problem-solving skills
  • The ability to work well in a high-volume and sometimes stressful environment
  • The ability to work well independently and make sound business decisions
  • A positive attitude and the desire to learn and develop your skills
  • Knowledge of Entrata software preferred
  • College degree preferred
  • ARM or CAM designation preferred

Our Core Values

  • Instill Hope
  • Expect Excellence
  • Inspire Service
  • Embody Integrity
  • Exude Joy

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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