Software Onboarding Specialist
5 days ago
**About Us**
At Insight Global, we're committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We're an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
**Job Summary**
We're seeking a skilled Software Onboarding Specialist to join our team. As a key member of our organization, you'll be responsible for executing new business unit onboarding's to Identity Services, managing large cross-functional programs, and providing ongoing support for Tier 1 Business Units with ongoing Identity needs.
This role requires strong documentation experience, specifically around processes, as well as the ability to interact with different stakeholders effectively. You'll also need experience working with Atlassian productivity tools such as Jira, Slack, and Confluence.
**Key Responsibilities**
- Manage scope, schedules, risks, external dependencies, and communication to business units and senior leadership.
- Effectively manage any needed compliance reviews.
- Serve as the interface between the Business unit and Tech team.
- Help business units request new tools, features, or services; obtaining necessary approvals and scheduling additional work with engineering.
**Required Skills and Qualifications**
- Strong documentation experience, specifically around processes.
- Experience interacting with different stakeholders.
- Experience working with Atlassian productivity tools such as Jira, Slack, and Confluence.
- PM fundamentals - experience serving as a liaison between business and technical teams, managing intake, approval, and delivery processes, managing scope, schedules, etc.
**Estimated Salary Range:** $90,000 - $110,000 per year.
**Benefits**
- Competitive salary range.
- Opportunities for growth and professional development.
- Diverse and inclusive work environment.
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