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Customer Service Representative

2 months ago


Arnold, Missouri, United States Hyatt Hotels Full time
Front Desk Agent Job Description

At Hyatt Hotels, we're passionate about creating a welcoming environment for our guests. As a Front Desk Agent, you'll play a key role in delivering exceptional service and ensuring a memorable stay for our guests.

Key Responsibilities:
  • Provide personalized service to guests, responding to their needs and requests in a timely and courteous manner.
  • Manage check-ins and check-outs efficiently, ensuring a smooth and seamless experience for our guests.
  • Respond to guest inquiries and resolve any issues or concerns in a professional and friendly manner.
  • Coordinate the delivery of packages, mail, and messages to guests.
  • Stay up-to-date on hotel rates, packages, and promotions to provide guests with accurate information.

We're looking for a skilled and friendly Front Desk Agent to join our team. If you're passionate about delivering exceptional customer service and creating memorable experiences for our guests, we'd love to hear from you.