Customer Service Representative
2 weeks ago
At YogaSix - Lake Oswego, we are seeking a highly motivated and customer-focused individual to join our team as a Wellness Advisor. As a key member of our front desk team, you will be responsible for providing exceptional customer service, assisting with new membership sales, and ensuring the retention of current members.
Responsibilities:
Execute the full sales process, from lead generation to closing the sale
Meet and exceed sales goals as established by the General Manager
Conduct studio tours with new prospects to build rapport and facilitate sales
Be knowledgeable about products, programs, and pricing
Emphasize and enforce the objectives of the studio as a fitness and wellness provider
Book quality appointments to achieve monthly sales quota
Participate in grassroots/community events to promote the studio
Requirements:
Excellent sales, communication, and customer service skills
Goal-oriented with an ability to achieve sales targets
Strong customer service skills
Ability to learn and use the Club Ready software system
Must be fluent in English and have excellent communication skills via in person, phone, and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required
Attend special events and trainings as needed
Compensation and Perks:
Competitive hourly wage of $15 per hour
Opportunity for bonus based on performance
Opportunity for growth within the studios, including additional sales and management positions
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