Customer Service Representative
4 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Mr. Handyman. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and in-person
- Resolve customer complaints and concerns in a timely and professional manner
- Collaborate with service technicians to ensure seamless customer experience
- Monitor and respond to customer inquiries and feedback
- Develop and maintain positive relationships with customers and service technicians
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive hourly rate
- Bonus potential
- Paid holidays and PTO
- 401K and medical/dental benefits
At Mr. Handyman, we value our customers and strive to provide exceptional service. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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