Domestic and International Customer Advocate

7 days ago


Lakewood, New Jersey, United States S S WHITE BURS INC Full time

We are looking for a highly motivated Domestic and International Customer Advocate to join our team at S S WHITE BURS INC. This role involves handling customer complaints, commercial and quality, and resolving issues in a timely manner.

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. The ideal candidate will have 2-3 years of customer service experience, preferably with complaint resolution skills, and experience with order management systems such as JD Edwards, EPICOR, SAP.

Job Overview:

  • Serve as the primary point of contact for domestic and international customers.
  • Resolve customer complaints, commercial and quality, in a timely and professional manner.
  • Collaborate with sales operations to address pricing discrepancies.
  • Provide exceptional customer service through various communication channels.

Key Responsibilities:

  • Handle customer inquiries and provide solutions to their problems.
  • Communicate effectively with customers, internal teams, and external partners.
  • Ensure timely and accurate resolution of customer complaints.
  • Maintain accurate records of customer interactions and complaints.

Requirements:

  • 2-3 years of customer service experience, preferably with complaint resolution skills.
  • Experience with order management systems such as JD Edwards, EPICOR, SAP.
  • MS Office Suite (Word, Excel, Power Point) proficiency.
  • Excellent communication and interpersonal skills.


  • Lakewood, New Jersey, United States World Insurance Associates, LLC. Full time

    We're looking for a skilled Property & Casualty Insurance Client Advocate to join our team as an Account Manager II. In this role, you will be responsible for managing a high-volume book of Commercial Lines Property & Casualty Insurance business and ensuring all required tasks are completed accurately and on-time.Main Responsibilities:Manage client...


  • Lakewood, New Jersey, United States S S WHITE BURS INC Full time

    S S WHITE BURS INC is seeking a highly skilled Customer Service Liaison to join our team. This individual will be responsible for handling customer complaints, commercial and quality, and resolving issues in a timely manner.The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. The ideal candidate will have 2-3 years...


  • Lakewood, New Jersey, United States GQR Full time

    Description:GQR is hiring an Aseptic Pharmaceutical Operations Manager to oversee equipment, critical utilities, and facilities validation activities in support of commercial and new R&D drug product development activities.This position offers a competitive salary of $115,000 to $130,000 depending on experience.The successful candidate will be responsible...


  • Lakewood, New Jersey, United States MRINetwork Jobs Full time

    Job Title:Sr. Validation Engineer, Equipment & SterilizationAbout the Role:This highly technical and specialized position is responsible for generating, reviewing, and approving protocols, deviations, and reports; as well as scheduling activities, providing internal and external customer feedback, and ensuring on-time delivery of milestone activities.The...


  • Lakewood, New Jersey, United States Gaming Labs International Full time

    Gaming Laboratories International (GLI) is a leading provider of testing and certification services for the gaming industry. We are seeking a Technical Compliance Engineer to join our team in Lakewood, NJ, Wheat Ridge, CO, or Las Vegas, NV.About the RoleWe offer a competitive salary of $66,915 annually, with opportunities for growth and professional...


  • Lakewood, New Jersey, United States Gaming Labs International Full time

    Gaming Laboratories International is a leader in the testing and certification of gaming devices and systems. As a Technical Compliance Engineer I, you will play a crucial role in ensuring that our products meet the required regulations. With a strong understanding of gaming technology, you will provide technical consulting services to regulators,...


  • Lakewood, New Jersey, United States Gaming Labs International Full time

    Gaming Laboratories International (GLI) is a global leader in the testing and certification of gaming devices and systems. We are seeking a skilled Technical Compliance Engineer to join our team in Lakewood, NJ, Wheat Ridge, CO, or Las Vegas, NV.Job DescriptionThis is a dynamic opportunity to work in a fast-paced environment, where you will be responsible...

  • Nurse Liaison

    2 weeks ago


    Lakewood, New Jersey, United States Center For Health Medicine And Dentistry Full time

    Nurse Liaison Opportunity at Center For Health Medicine And DentistryJob Overview:We are seeking an experienced Registered Nurse to join our clinical call center team as a Nurse Liaison.Responsibilities:Manage patient care by collaborating closely with physicians and advanced practice providers.Share resources with patients, advocate for their needs, and...


  • Lakewood, New Jersey, United States Center For Health Medicine And Dentistry Full time

    Career Opportunity: Clinical Call Center Nurse at Center For Health Medicine And DentistryJob Summary:We are seeking a skilled and compassionate Clinical Call Center Nurse to join our team.The ideal candidate will have strong communication skills, ability to work independently, and excellent patient care skills.About the Role:This role requires managing...


  • Lakewood, New Jersey, United States HUB International Full time

    Job Description:We are seeking a highly skilled Account Executive to join our team. In this role, you will be responsible for selling insurance products and providing exceptional customer service to clients. Your primary goal will be to identify business opportunities and develop strategic plans to grow our client base.Required Skills and Qualifications:To...


  • Lakewood, New Jersey, United States Center For Health Medicine And Dentistry Full time

    About Us:">CHEMED, a renowned healthcare organization, seeks an experienced Registered Nurse to join our Internal Medicine team. We are dedicated to providing exceptional patient care in a dynamic and supportive environment.">Key Responsibilities:">">Patient Care: Provide direct nursing care to patients in the Internal Medicine department, including...


  • Lakewood, New Jersey, United States Deborah Heart and Lung Center Full time

    Job SummaryWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Deborah Heart and Lung Center. In this role, you will operate various radiographic equipment to take imaging exams on patients.This is an excellent opportunity for individuals with 0-3 months of experience in the field. A Craft or technical school education of up to 2 years...


  • Lakewood, New Jersey, United States Georgian Court University Full time

    Georgian Court University is seeking a highly skilled and experienced professional to fill the position of Associate Director of Admissions, Operations. As a member of our admissions team, you will be responsible for maintaining and implementing all aspects of the Customer Relationship Management (CRM) admissions database (SLATE).In this role, you will...


  • Lakewood, New Jersey, United States First Commerce Bank Full time

    About the RoleAs a Collection Specialist at First Commerce Bank, you will be responsible for managing a portfolio of delinquent loans and working closely with customers to resolve outstanding balances. This is an excellent opportunity to develop your skills and experience in collections, while contributing to the success of our bank.Key...


  • Lakewood, New Jersey, United States HealthCare Traveler Jobs Full time

    About the Role: As a Senior Rehabilitation Therapist with Host Healthcare, you will have the opportunity to work in a dynamic and rewarding environment. We are seeking an experienced Physical Therapist to join our team in Lakewood, NJ. Compensation: This is a lucrative opportunity for a Physical Therapist to earn a competitive estimated salary of $130,000...


  • Lakewood, New Jersey, United States Knipper Full time

    Knipper Health is a dynamic organization dedicated to delivering exceptional patient care and services. Our team of professionals works tirelessly to ensure the well-being of our clients, and we are seeking a highly skilled and motivated individual to join our Centralized Support Team as a Senior Client Services Coordinator.The estimated salary for this...


  • Lakewood, New Jersey, United States MRINetwork Jobs Full time

    Job OverviewA highly technical role is available for a Senior Validation Engineer to support commercial and new R&D drug development activities. This position involves generating, reviewing, and approving protocols, deviations, and reports as well as scheduling activities and ensuring compliance with FDA and international regulations.About the RoleThis...


  • Lakewood, New Jersey, United States Dealmed Medical Supplies Full time

    Job SummaryAs a Pharmaceutical Territory Manager at Dealmed Medical Supplies, you will play a key role in building and maintaining relationships with customers across the North East and Mid-Atlantic United States.Main Duties:Visit physician offices to discuss product offerings and pricing.Use company CRM to track progress, set goals, and manage daily...


  • Lakewood, New Jersey, United States Georgian Court University Full time

    **Join Georgian Court University as our new Director of Enrollment Systems**About the RoleThis is an exciting opportunity to lead our enrollment systems team and drive innovation in customer relationship management. As Director of Enrollment Systems, you will be responsible for configuring, testing, documenting, and supporting our CRM software.Your key...


  • Lakewood, New Jersey, United States Georgian Court University Full time

    **Georgian Court University - Admissions Operations Director**Job DescriptionThis role oversees all aspects of the customer relationship management (CRM) admissions database and student information system. Excellent data skills are required to provide support to the Enrollment Division in managing, processing, and tracking recruitment data.The successful...