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Educational Product Specialist
2 months ago
The Educational Product Specialist plays a crucial role in the strategizing, designing, and execution of thorough training materials and workshops focused on product knowledge to enhance proficiency in product usage, application, and sales. This position involves conducting technical product workshops at various locations, ensuring that the training is delivered in the appropriate language when necessary.
Exhibits behaviors that align with the company's core values of Customer Satisfaction, Innovation, Family, and Social Responsibility.
Key Responsibilities:
- Assists in the planning, designing, and documentation of in-person training sessions, complete with reference materials and standardized assessments that have measurable goals and outcomes.
- Facilitates training sessions and conveys complex information to diverse customer groups using various instructional methods tailored to the participants' knowledge and skill levels. This may include classroom instruction, video-based learning, and virtual conferencing.
- Utilizes instructional design principles and adult learning theories in course development.
- Collaborates with Sales and Marketing teams to identify training needs, as well as gathers insights from customer feedback.
- Creates and curates training materials, including handbooks, demonstration models, multimedia aids, computer tutorials, and reference documents.
- Translates both new and existing training materials, videos, and online modules to ensure consistent messaging across training platforms.
- Coordinates necessary administrative tasks to deliver and document training programs effectively.
- Reviews training programs and suggests modifications to instructional objectives and methods.
- Engages with industry stakeholders to support training initiatives and participates in company meetings and customer engagements.
- Builds and maintains professional relationships with customers, industry partners, and relevant organizations.
- Develops impactful training sessions and materials covering pertinent products, including troubleshooting guidance, while effectively communicating the features and benefits of these products.
- Bachelor's degree or equivalent experience in irrigation, landscape design, or landscape lighting.
- A minimum of five years in a technical service role within the relevant industry.
- Exceptional written and verbal communication skills in English, Spanish, and other relevant languages.
- Strong presentation abilities with the capacity to engage a wide range of audiences.
- Proficient in MS Office 365 Suite.
- Detail-oriented with excellent analytical and organizational skills, capable of independently managing multiple projects within deadlines.
- Effective interpersonal skills to collaborate with Sales and Marketing teams and various industry partners.
- Adaptable to changing organizational needs while delivering results in a dynamic environment.
- Possesses a valid driver's license and a driving record that meets insurance requirements.
- Willingness to travel domestically and internationally; must have or be able to obtain a valid passport.
- A vibrant corporate culture that reflects our core values.
- A scenic 20-acre campus featuring natural landscapes and walking trails.
- An on-site wellness center offering personal training, fitness classes, and massage therapy.
- Engaging company events.
- Donation matching and volunteer rewards programs.
- Opportunities for career development and profit-sharing bonuses.
Hunter Industries is a global leader in irrigation, outdoor lighting, dispensing technology, and custom manufacturing. Our success is driven by the collective energy and talents of nearly 4,000 team members. Together, we create a diverse range of products that enhance residential landscapes and iconic landmarks worldwide.
Hunter Industries and its Family of Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, gender, gender identity or expression, military and veteran status, national origin, race, religion, sexual orientation, or any other applicable legally protected status or characteristic.
