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Residential Program Supervisor

2 months ago

Verona, Pennsylvania, United States Familylinks Inc Full time
Job Overview

Position: Program Manager at Familylinks Inc

As a Program Manager, you will be instrumental in establishing and managing the daily functions of our residential facilities. Your role will involve supervising and mentoring our Direct Support Professionals, ensuring that every young individual in our care receives compassionate and respectful treatment while adhering to trauma-informed care principles. Your leadership will be essential in fostering a secure and supportive environment, ensuring precise and timely documentation, and addressing the distinct needs of each resident.

About Familylinks Inc:

With over sixty years of dedicated service to the diverse communities of Western Pennsylvania, Familylinks has positively impacted the lives of over 9,000 individuals annually, regardless of age, background, or belief. Our mission is to enhance lives through comprehensive community, behavioral, and social programs. We are seeking committed and passionate professionals to help us continue our impactful work. Familylinks provides family-oriented services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

Benefits of Working at Familylinks:
  • Access to low to no-cost medical insurance
  • Complimentary Dental and Vision Insurance
  • Generous Paid Time Off
  • Paid Holidays, Clearances, and Training
  • Employee Recognition Initiatives
  • Referral Incentive Program
  • Tuition Reimbursement and eligibility for Student Loan Forgiveness
  • Optional 403(b) Retirement Plan with Employer Matching
  • Opportunities for Career Advancement
Key Responsibilities:
  • Lead the development and execution of a therapeutic environment tailored to the needs of at-risk youth, aligning with individual and family requirements, agency policies, and external standards.
  • Ensure program operations comply with relevant licensing, regulatory, and contractual obligations.
  • Establish a quality review process and initiate actions to enhance service quality, alongside periodic evaluations of program operations and development.
  • Oversee the accurate, strength-based, and culturally sensitive completion of all service components within designated timeframes throughout the client's engagement.
  • Ensure timely, precise, and professional documentation of all service and program activities.
  • Actively engage in developing and implementing appropriate client and program outcome measures, producing reports on statistical and client outcome indicators to achieve established goals.
  • Provide daily supervision, training, and development of staff to meet agency, program, and regulatory standards.
  • Foster and maintain positive relationships with external stakeholders.
  • Ensure adherence to health and safety protocols and supervise staff accordingly.
  • Participate in all assigned meetings, supervisions, and training sessions.
Qualifications:
  • Bachelor's degree in Mental Health, Counseling, or Social Work; Master's degree preferred.
  • Minimum of 2 years of experience working with transition-age youth.
  • At least 2 years of supervisory experience.
  • Valid driver's license and access to a vehicle.
  • Proficient in managing work processes and strong computer skills for documentation.
  • Ability to adapt to flexible scheduling and manage multiple tasks effectively.
  • On-call responsibilities may be required.
  • Availability to work evenings, weekends, holidays, and overtime as necessary.
  • Strong communication skills and computer proficiency.
  • Ability to manage confidential information in compliance with HIPAA guidelines.

Familylinks Inc is proud to be an Equal Opportunity Employer. Our policies prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

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