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Automotive Lead Technician
2 months ago
Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations, BSRO is a trusted partner for customers seeking high-quality automotive services. Our mission is to Serve Society with Superior Quality, and we achieve this by fostering a culture of excellence, innovation, and teamwork.
Position SummaryWe are seeking an experienced Lead Automotive Technician to join our team. This role requires a strong technical background, leadership skills, and a passion for delivering exceptional customer service. As a Lead Technician, you will be responsible for diagnosing and repairing complex automotive issues, mentoring junior technicians, and driving team performance to meet customer satisfaction goals.
Responsibilities- Diagnose and repair a wide range of automotive systems, including brake and hydraulic, exhaust, primary and advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Effectively communicate technical information to non-technical customers and colleagues.
- Stay up-to-date with the latest automotive technologies through continuous paid training and professional development.
- Assist and train junior technicians in performing technical activities.
- Must have a valid driver's license and be able to drive company vehicles.
- Minimum 5 years of automotive repair experience, completion of a vocational-technical school program, or demonstrated skills via third-party certifications.
- A.S.E. certification in at least 5 areas is required.
- Maintain Federal, State, and Local certifications and licenses as applicable.
- Excellent communication and interpersonal skills.
We offer a comprehensive benefits package, including:
- Paid vacation and holidays
- Tuition reimbursement program
- 401(k) match
- Vision and dental coverage
- On-demand pay program
We pride ourselves on our commitment to:
- Professional Development: We invest in our teammates' growth and success.
- Community Involvement: We engage with our local communities and give back where we can.
- Integrity and Teamwork: We value our family-like mentality and drive to do things right.
Bridgestone is an Equal Employment Opportunity/Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.
