Lead UX Researcher

2 weeks ago


Lexington, North Carolina, United States Trane Technologies Full time
About the Role

We are seeking a highly skilled Lead XD Researcher to join our team at Trane Technologies. As a key member of our User Experience (UX) team, you will be responsible for leading user research initiatives to inform product development and drive business growth.

Key Responsibilities
  • Partner with Product Management and Strategic teams to identify and deliver actionable, high-value research insights.
  • Plan and conduct user research as an input into both experience strategy and project execution.
  • Analyze, synthesize, interpret, and explain research results.
  • Prepare and deliver easy-to-understand, well-designed research plans and findings tailored to a variety of audiences.
  • Plan and facilitate workshops with key stakeholders to gather information and insights. Help drive to consensus.
  • Document and communicate outcomes in a clear, effective, and visually appealing manner.
  • Actively lead and collaborate in discussions and working sessions with cross-functional groups
  • Evangelize and advocate for user research, user-centered design philosophy, and XD/research best practices.
  • Mentor team members in the art of research, strategy, and testing.
  • Propose design direction and guide designers as they develop high-fidelity designs and prototypes.
  • Lead in the creation and maintenance of a research repository.
  • Work independently under general prioritization and guidance of the XD Director.
Requirements
  • Minimum 7+ years in a user experience role, including XD research and XD strategy
  • Degree in Anthropology, Sociology, Psychology, Human Computer Interaction or similar field
  • Experience planning, conducting and summarizing user research and design workshops
  • Experience with tools such as dscout, Qualtrics, or Miro
  • Excellent written, verbal and interpersonal communications skills
  • Strong presentation skills, including preparing presentations and presenting them to various local and remote audiences
  • Ability to manage multiple projects and priorities
  • Strong consultative skills, capable problem-solving abilities, and ability to build consensus
  • Willingness to travel, as needed, to conduct user research
What We Offer

We offer a competitive compensation package, including a base pay range of $140,000 - $180,000, and a commission/incentive plan. We are an equal opportunity employer and welcome applications from diverse candidates.


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