Customer Service Representative
1 week ago
As a Client Service Associate at Jackson Hewitt, you will be responsible for providing exceptional customer service to potential clients. This includes greeting clients with a friendly and professional demeanor, engaging in conversation to share information about Jackson Hewitt's services and promotions, and quickly and accurately verifying and entering customers' personal and Form W-2 information into Jackson Hewitt's proprietary software.
Key Responsibilities:
- Verify and enter customers' personal and Form W-2 information into Jackson Hewitt's proprietary software.
- Assist with scheduling tax preparation appointments.
- Monitor client flow at the location and keep clients engaged during periods of wait time.
Hiring Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and knowledge of software applications.
About Jackson Hewitt:
Jackson Hewitt is a leading provider of tax preparation and financial services. We are committed to providing our clients with exceptional service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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