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Clinical Support Specialist

2 months ago


Coventry, Rhode Island, United States Care New England Medical Group Full time

Position Overview:

The role is integral in delivering administrative support within a medical setting, assisting healthcare professionals with various clinical tasks. This position acts as a crucial connection between patients and the healthcare facility, ensuring smooth communication and efficient service delivery.

Key Responsibilities:

- Manage appointment scheduling and coordinate with medical staff to optimize patient flow.

- Conduct patient registration, confirming insurance details and necessary referrals, while efficiently handling incoming calls.

- Organize and maintain patient medical records in accordance with office standards, including documentation of lab results and relevant patient information.

- Prepare patients for consultations, providing assistance to those with special needs, including the elderly.

- Execute basic clinical tests as directed by the physician, such as blood draws, EKGs, glucose monitoring, and lung function tests.

- Ensure cleanliness and readiness of treatment areas and medical equipment, managing inventory and ordering supplies as required.

- Measure and document vital signs including blood pressure, weight, and temperature as necessary.

- Administer immunizations as per established protocols.

- Provide support across various locations within the organization as needed.

- Carry out additional responsibilities as assigned.

Qualifications:

- Completion of vocational or technical training, or a minimum of six months of relevant experience is essential.

- A solid background in medical administration is preferred.

- Proficient in document preparation and proofreading, with strong communication abilities.

Care New England Medical Group is committed to advancing healthcare through innovative practices and exceptional service. We prioritize the well-being of our patients and foster an environment of inclusivity and respect.

Equal Opportunity Employment:

Care New England adheres to equal opportunity employment principles. All candidates will be evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Ethical Standards:

Employees are expected to uphold the ethical standards of the organization, aligning with our mission, vision, and values.