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Library Reference Specialist

2 months ago

Plymouth, Michigan, United States Plymouth District Library Full time
Job Overview

Position: Reference Assistant

Salary: $18.31/hour

Employment Type: Part-time, Non-Exempt (20 hours per week)

Work Schedule: Tuesdays 9 AM - 2 PM, Wednesdays 4 PM - 9 PM, Thursdays 9 AM - 2 PM, Saturdays 12 PM - 5 PM

Benefits: Pro-rated vacation and sick time, holiday pay on scheduled days, and opportunities for continuing education.

Position Summary

The Reference Assistant plays a crucial role in delivering reference and readers advisory services to a diverse range of patrons. We are looking for a dedicated individual who is passionate about public service and community engagement.

About Plymouth District Library

Plymouth District Library serves a vibrant community located in downtown Plymouth, MI. With a population of approximately 36,650 residents, the library is a key resource for the community, providing access to a wealth of information and cultural programs. The library collaborates with local organizations, schools, and businesses to enhance community life and promote literacy.

Key Responsibilities
  • Assist library patrons with reference inquiries, readers advisory, and information literacy.
  • Utilize various technology platforms to provide support, including chat, email, and mobile devices.
  • Guide patrons in using the online library catalog, e-resources, and public access computers.
  • Engage in special projects to support collection management and promotional activities.
  • Participate in library programs and community events as assigned.
  • Attend staff meetings and contribute to team discussions.
  • Promote an inclusive environment that respects diverse cultural values.
  • Perform additional tasks as required.
Qualifications
  • A combination of education and experience, including a Bachelor's degree or two years of relevant experience.
  • Experience in customer service, preferably in a library setting.
  • Proficient in general computer skills, including word processing and internet navigation.
  • Strong communication skills, both verbal and written.
  • Familiarity with library services and resources is preferred.
  • A willingness to learn and adapt to new technologies and ideas.
  • Ability to work effectively with a diverse range of patrons, including adults, teens, and children.
  • Flexibility in scheduling, including availability for evenings and weekends.

Plymouth District Library is committed to equal opportunity employment and values diversity in its workforce.