Customer Service Representative

4 weeks ago


Englewood, Ohio, United States YMCA of Greater Dayton Full time
Member Services Job Description

The YMCA of Greater Dayton is seeking a skilled Member Services professional to provide exceptional service to our members and guests. As a key member of our team, you will be responsible for providing excellent customer service, handling membership sales, changes, and cancellations, and performing various administrative tasks.

Key Responsibilities:
  • Provide exceptional customer service to members and guests.
  • Process membership sales, changes, and cancellations in an efficient and accurate manner.
  • Perform various administrative tasks, including data entry and filing.
  • Conduct tours of the facility for prospective members and guests.
  • Communicate effectively with members and staff to resolve issues and provide information.
  • Follow safety guidelines and protocols to ensure a safe and healthy environment for members and staff.

Requirements:
  • High school diploma or equivalent required.
  • One year of customer service experience preferred.
  • Ability to work in a fast-paced environment and provide excellent customer service in a team-oriented setting.

About the YMCA of Greater Dayton:

The YMCA of Greater Dayton is a non-profit organization dedicated to promoting healthy living, youth development, and social responsibility. We are committed to providing a welcoming and inclusive environment for all members and guests. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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