Customer Service Representative
4 weeks ago
The YMCA of Greater Dayton is seeking a skilled Member Services professional to provide exceptional service to our members and guests. As a key member of our team, you will be responsible for providing excellent customer service, handling membership sales, changes, and cancellations, and performing various administrative tasks.
Key Responsibilities:
- Provide exceptional customer service to members and guests.
- Process membership sales, changes, and cancellations in an efficient and accurate manner.
- Perform various administrative tasks, including data entry and filing.
- Conduct tours of the facility for prospective members and guests.
- Communicate effectively with members and staff to resolve issues and provide information.
- Follow safety guidelines and protocols to ensure a safe and healthy environment for members and staff.
Requirements:
- High school diploma or equivalent required.
- One year of customer service experience preferred.
- Ability to work in a fast-paced environment and provide excellent customer service in a team-oriented setting.
About the YMCA of Greater Dayton:
The YMCA of Greater Dayton is a non-profit organization dedicated to promoting healthy living, youth development, and social responsibility. We are committed to providing a welcoming and inclusive environment for all members and guests. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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