Reliability Solutions Specialist

7 days ago


East Greenwich, Rhode Island, United States Eagleburgmann Full time

About EagleBurgmann

EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions, and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable.

Our Team

We are a global technology group with 52,000 employees, offering a networked and diverse environment where everyone can thrive individually. Our team is dedicated to creating wow moments for our customers and employees alike.

Job Summary

We are seeking a highly skilled Reliability Engineer to join our team. As a Reliability Engineer, you will be responsible for creating and coordinating technical solutions derived from customer enquiries, based on our company product range.

Key Responsibilities

  • Produce accurate quotations for customers
  • Provide technical support to customers and external sales teams
  • Produce reliability reports to support customers' reduction in the meantime between repairs
  • Propose solutions to improve customer service with the aim of becoming a product reliability-based partner for customers
  • Provide workshop support with inspections and repairs to ensure we meet KPIs and customer expectations
  • Supervise seal and system installation on site from time to time, including offshore installations
  • Carry out any other duties reasonably required or commensurate with the post as requested by Management from time to time in pursuance of company business

Requirements

  • Engineering Degree or Equivalent
  • Seals and associated product knowledge preferred
  • SAP S4 experience preferred
  • Full Driving License
  • Excellent communication Skills
  • Self-motivated and organised
  • Ability to effectively build relationships with customers and colleagues

Equal Opportunity Employer

EagleBurgmann is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.



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