Window and Door Service Technician
1 week ago
We are seeking a skilled and experienced Window and Door Service Technician to join our team at Koopman Lumber Co. As a Window and Door Service Technician, you will be responsible for providing exceptional service and support to our clients by performing repairs, maintenance, and installations of windows and doors.
Responsibilities:- Perform window and door repairs and maintenance tasks efficiently and effectively, including but not limited to hardware replacement, glass replacement, weatherstripping installation, and adjustments.
- Conduct inspections and diagnose issues with windows and doors to determine the appropriate repair or replacement solutions.
- Install and replace windows and doors, ensuring proper alignment, sealing, and functionality.
- Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and timely manner.
- Accurately document and maintain service records, including work performed, materials used, and any additional recommendations made.
- Collaborate with team members and service coordinator to schedule service appointments and coordinate workload efficiently.
- Keep up-to-date with industry trends, product developments, and manufacturer guidelines for window and door repairs and installations.
- Operate and maintain tools, equipment, and vehicles used for window and door service.
- Mulling and assembly of Window and Door units in the shop and in the field.
- High school diploma or equivalent; additional technical certifications or training in window and door repair/installation is preferred.
- Proven experience as a Window and Door Service Technician or a similar role, with a strong track record of successful repairs and installations.
- Comprehensive knowledge of window and door systems, components, and functionality.
- Proficiency in using a variety of hand and power tools commonly used in window and door repairs and installations.
- Strong problem-solving and troubleshooting skills, with the ability to quickly diagnose issues and determine the appropriate solutions.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers and team members.
- Detail-oriented with a focus on delivering high-quality workmanship and customer satisfaction.
- Physical fitness and the ability to lift and move up to 75 lbs.
- Basic Computer Skills
- Valid driver's license and a clean driving record.
- Ability to work independently and other technicians efficiently manage time and workload.
- Ability to travel for both service jobs as well as training that may occasionally include overnight stays.
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