Dispute Resolution Specialist

1 week ago


Newman Lake, United States Atlas Staffing Full time
Job Summary

Atlas Staffing is seeking a highly organized and detail-oriented Arbitration Admin to join our team. As an Arbitration Admin, you will play a crucial role in ensuring the smooth operation of our car auction lot in Airway Heights.

Key Responsibilities
  • Data Collection and Compilation: Collect and compile data from BPP frame and drive checks quickly and accurately.
  • Inspection and Scanning: Scan BPP Inspection sheets and maintain accurate records.
  • Communication and Coordination: Contact service facilities to arrange repair work and maintain contact with those companies to ensure the highest level of service is received.
  • Vehicle Tracking and Transportation: Assist with tracking vehicles and arranging transportation to and from service facilities.
  • Invoice Processing: Assist with processing invoices for BPP claims, inherited vehicles, rejects, price adjusts, released vehicles, and ASI payback requests.
  • Charge Posting: Post charges to vehicles and AR's for completed repairs.
  • Inspection and Reporting: Fail/Pass inspections for arbitrated vehicles and provide accurate reports.
  • Customer Communication: Contact customers and advise that repairs are complete and arrange transport.
  • Team Support: Contribute to effective operations by providing support where and when as needed on sale/customer promotion dates.
  • Confidentiality: Maintain confidentiality of all records regarding customer and/or employee information.
Requirements
  • Technical Skills: Proficient with Microsoft Teams, Outlook, and Excel.
  • Familiarity with Tools: Familiar with Trello.
  • Work Environment: Comfortable working in a moderate to loud noise level environment.
  • Soft Skills: Strong at multi-tasking and a team player.
Benefits
  • Preventative Medical Benefits: Preventative medical benefits for you and your family.
  • Employee Assistance Programs: Employee assistance programs available.
  • Injury Medical Options: Injury medical options available for you and your family.
  • Paid Sick Time: Paid Sick Time in accordance with your state.


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