Parking Operations Supervisor
5 days ago
SP+ is seeking a highly motivated and detail-oriented Parking Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our parking facilities, adhering to company policies and procedures, and providing exceptional customer service.
Key Responsibilities- Assist in the management of day-to-day activities of assigned locations, ensuring compliance with contractual guidelines and company policies.
- Participate in programs to improve client and customer satisfaction, fostering a positive and professional image of the company.
- Assist with management duties as assigned, including maintenance and repair of parking equipment and general maintenance tasks.
- Courteously assist customers, responding to their needs and concerns in a timely and professional manner.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
- Assist with cleanup of debris, water, oil spills, and other hazards.
- Substitute for any position, if necessary, demonstrating flexibility and adaptability.
- Have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area of the garage.
- Complete other duties as needed, ensuring the efficient operation of the parking facility.
Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Customer Service – Maintains positive attitude. Responds to requests for service and assistance.
Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment - Exhibits sound and accurate judgment.
License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
LocationUS-CA-LOS ANGELES
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