Reservations Representative
8 hours ago
We are seeking a highly skilled Reservations Agent to join our team at The Celtic Collection. This is an exciting opportunity for a motivated and customer-focused individual to deliver exceptional service to our guests.
Key Responsibilities- Taking calls and creating memorable experiences for each guest prior to their arrival.
- Exploring guest needs, assisting with amendments and cancellations, problem solving and using sales techniques to enhance the guest stay across the Collection.
- A competitive salary of £11.80 per hour, plus fantastic benefits and target-related bonuses.
- A range of incredible perks, including free parking whilst on duty, lifestyle and retail discounts, health and wellbeing support and career development opportunities.
- The opportunity to enroll onto a Celtic Pathways qualification as part of your Learning Journey.
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales, developed from the success of the Celtic Manor Resort. Our flagship business and leisure destination has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
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