Software Implementation Specialist

4 weeks ago


Étreux, Hauts-de-France, United States Astrix Technology Full time
Astrix Technology is a leading provider of laboratory solutions, serving clients across various industries and disciplines. We are currently seeking a highly skilled LIMS Technical Consultant to join our team.

As a LIMS Technical Consultant at Astrix Technology, you will play a critical role in delivering implementation or consulting projects for our clients. Your primary responsibility will be to perform contracted onsite and remote services, ensuring that project scope aligns with client expectations.

Key responsibilities include:

  • Consulting with critical stakeholders to ensure project scope meets client expectations;
  • Conducting implementations/upgrades, demonstrating a thorough understanding of department procedures and guidelines;
  • Guiding client decision-making to achieve maximum efficiency;
  • Providing input to process improvements by monitoring both client and departmental feedback;
  • Traveling to client sites to install software products following department procedures and guidelines;
  • Maintaining a high level of commitment to superior customer satisfaction throughout the customer relationship;
  • Resolving project issues or determining when escalation to senior staff or management is required;
  • Effectively organizing and prioritizing project tasks to ensure timely completion of projects assigned;

The ideal candidate will possess a Bachelor of Science in Healthcare or Information Technology or a related degree, along with 3+ years of experience in Healthcare/Toxicology/Molecular Laboratory. Additionally, they should be comfortable with travel to client sites (25-50% of the time). Preferred qualifications include experience writing SQL queries (Oracle DB knowledge preferred), report development (Telerik, Actuate, Crystal), and working with application interfaces.

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package. If you are a motivated and detail-oriented individual looking for a challenging opportunity, please apply.



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