Bilingual Customer Service Representative

6 days ago


Fort Myers, Florida, United States PrideStaff Full time
Bilingual Customer Service Representative

We are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and answer customer questions
  • Work closely with sales team to ensure customer needs are met
  • Develop and maintain strong relationships with customers
Requirements:
  • Excellent communication and customer service skills
  • Bilingual in Spanish and English
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office
Benefits:
  • Competitive hourly rate
  • Opportunity for career growth and development
  • Collaborative and dynamic work environment
  • Medical, dental, and vision benefits
  • 401(k) retirement plan


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