Front End Team Lead

3 days ago


Fulton, New York, United States Food Lion Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Store Operations Manager to join our team at Food Lion. In this role, you will be responsible for overseeing the Front End operations, including Service Center, Self-Checkout, and Food Lion To-Go, as well as hiring, training, and developing associates to meet department needs. You will also supervise the performance of all duties and responsibilities of department associates, provide ongoing performance management training, and conduct timely formal performance appraisals for direct reports.

Key qualifications for this role include a high school graduate or equivalent, ability to lead and manage a team, strong understanding of store operations and merchandising techniques, excellent interpersonal, organizational, communication, and customer service skills, and demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.

Benefits

- Competitive salary: $55,000 - $65,000 per year (based on experience)
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off

What We Offer

At Food Lion, we offer a competitive compensation package, opportunities for professional growth and development, a collaborative and dynamic work environment, and comprehensive benefits package. We are committed to providing our employees with the resources and support they need to succeed in their roles and achieve their career goals.

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