Shift Manager

3 weeks ago


Deerfield, Illinois, United States Potbelly Sandwich Works Full time

Job Summary:

Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead and manage a team of associates in a fast-paced, friendly environment. The ideal candidate will have excellent customer service skills, be able to manage potential allergens, and have experience in food preparation and safety.

Key Responsibilities:

  • Lead a shift by managing and developing associates to execute outstanding product quality and customer service
  • Build sales and control costs for each shift
  • Manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
  • Handle the heat of the kitchen - knife skills are a plus
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.)
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues

Requirements:

  • At least 18 years old
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Ability to manage potential allergens
  • Experience in food preparation and safety

What We Offer:

  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Flexible Work Schedule
  • Career growth opportunities

Why Work at Potbelly?

Potbelly is a fast-paced, friendly environment where you can grow your career and make a difference in the lives of our customers. We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.


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