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Parking Attendant

2 months ago

Los Angeles, California, United States Four Seasons Hotels Limited Full time
About Four Seasons

Four Seasons Hotels Limited is a global leader in the luxury hospitality industry, renowned for its exceptional service and unparalleled guest experiences. Our company culture is built on a foundation of respect, empathy, and a commitment to excellence.

Job Summary

We are seeking a highly skilled and experienced Valet Parking Attendant to join our team at Four Seasons Hotel Los Angeles at Beverly Hills. As a Valet Parking Attendant, you will be responsible for providing exceptional service to our guests, ensuring their vehicles are safely parked and retrieved, and contributing to the overall success of our hotel.

Key Responsibilities
  • Greets guests who arrive by private car and assists guests descending from cars.
  • Issues appropriate valet parking ticket to guests when Door Staff is unavailable.
  • Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity.
  • Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket with Valet Cashier.
  • Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.
  • Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
Requirements
  • A valid California driver's license and good driving record.
  • Ability to drive both manual and automatic.
  • At least one-year experience in luxury hospitality setting as Valet Parking Attendant.
What We Offer
  • Hourly Rate: $19.73
  • 401K Retirement savings plan
  • Investment in your Wellbeing
  • Free on-site parking
  • Complimentary Meal
  • Growth & Development opportunities