Product Design Strategist

7 days ago


Boston, Massachusetts, United States Fidelity Investments Full time
Principal, Design Strategy

As a key member of our Product Design Strategy team, you will play a crucial role in driving Fidelity's future growth by applying human-centered design principles to understand customer needs, generate new offerings, and rapidly experiment with innovative ideas.

Your responsibilities will include designing and conducting user research, identifying insights and opportunity areas, leading ideation, and testing through prototypes.

You will tackle complex, ambiguous, human-centered problems that intersect with finance, technology, work, health, and data, and develop solutions that meet the needs of our customers.

Requirements:

  • Master's degree in design or business, or 5-7 years of experience in Design Research / Design Strategy / Experience Strategy
  • Background working on multiple projects at a design or innovation firm
  • Ability to participate in a multidisciplinary team through the human-centered design process, leading specific workstreams within the effort
  • Research chops- ability to independently design, lead, and execute qualitative research using a number of methods based on project goals and timelines
  • Ability to translate insights and opportunities to design and product solutions-through ideation, concept development, testing and iteration
  • Bonus points for experience working within a highly-regulated industry (e.g. health care, financial services)

About Fidelity Investments:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

What We Offer:

  • Flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home
  • A hybrid working model that blends the best of both onsite and offsite work experiences
  • A background investigation as part of the hiring process

Why Join Us:

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. We welcome applicants from diverse backgrounds and experiences, and are committed to creating a workplace that is inclusive and respectful of all individuals.



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