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Customer Experience Coordinator

3 weeks ago

Los Angeles, California, United States Superba Full time

We are seeking a highly skilled and experienced individual to join our team as a host. As a host, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience from arrival to departure.

About Our Company

Our family of restaurants includes Superba Food + Bread, Superba Snacks + Coffee, American Beauty, and The Win-Dow. We are committed to creating memorable experiences for our guests and fostering a positive and inclusive work environment.

Responsibilities
  • Provide exceptional customer service and ensure a welcoming atmosphere for all guests
  • Manage seating arrangements and coordinate table assignments efficiently
  • Maintain accurate records of reservations and waitlists
  • Work collaboratively with other team members to ensure a smooth service operation

The ideal candidate will have at least one year of experience in a high-volume, full-service environment and possess excellent communication and problem-solving skills.

Why Join Us?
  • A competitive hourly wage of $23.00 - $27.00 per hour, including tips
  • Medical, dental, vision, and life insurance, as well as a 401(k) retirement plan for full-time employees
  • Flexible schedules to accommodate outside interests
  • A fun and inclusive work environment
  • Professional development opportunities with a rapidly expanding restaurant group