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Sales Technology Specialist

2 months ago

Portland, Maine, United States Radiant Enterprises Full time
About Radiant Enterprises

We are a leading provider of public transportation solutions, committed to improving quality of life and the environment in and around Freiburg. Our team is seeking a highly skilled Employee Sales Technology (m/f/d) with a focus on ticketing systems to join our sales technology department.

Key Responsibilities
  • Support digitalization projects in the sales department, ensuring seamless integration of ticketing systems.
  • Manage and maintain background systems for ticketing, guaranteeing high performance and reliability.
  • Coordinate and oversee external service providers in the development of our sales systems, ensuring timely delivery and quality.
  • Act as a liaison to our IT department, providing technical expertise and support for network, server, and permission-related queries.
  • Implement new requirements and changes in sales systems, including vending machines and online platforms.
  • Develop and review digital and procedural requirements for the department, ensuring alignment with business objectives.
  • Provide technical 1st-level support in sales, resolving customer queries and issues efficiently.
  • Monitor master data standards, rules, and data quality, ensuring accuracy and consistency.
Requirements
  • You have completed training as an IT specialist (m/f/d) or in a commercial field with a strong IT focus.
  • Experience with sales or distribution systems and ticketing is essential for this role.