Restaurant Operations Manager
4 days ago
The Assistant Manager is a vital position at IHOP, responsible for providing leadership and support to restaurant operations. This role involves assisting the General Manager in overseeing staff, ensuring exceptional customer service, maintaining quality standards, managing inventory, implementing company policies, and optimizing profitability.
Key Responsibilities- Assist in achieving budgeted sales and profits.
- Develop and maintain professional functional working relationships with IHOP restaurant hourly Team Members, Corporate and Regional Team Members, and guests.
- Implement IHOP 101 Training program for all restaurant hourly Team Members to improve unit operations and the guest experience.
- Assist in the execution of annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics for assigned unit, in accordance with the current IHOP Standard Operating Procedures (SOP) and the current operations plan.
- Comply with federal, state, and local regulations that are applicable to assigned unit.
- Assist in the recruitment, training, and retention of Team Members in accordance with the current SOP and operations plan for the assigned unit.
- Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.
- Ensure the proper operational condition of equipment, building structure, and premises according to federal, state, and local regulations and the SOP.
- Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.
- Assist in maintaining a safe and secure restaurant.
- Assist in completion of all required reports and paperwork.
- Perform other duties as assigned.
- Assist General Manager with the overall direction, coordination, and evaluation of the Company unit.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems. Keep the General Manager informed.
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Restaurant Operations Manager
1 month ago
Marrero, Louisiana, United States Ihop Full timeRestaurant Operations ManagerAt IHOP, we're more than just a restaurant - we're a thriving community of dedicated and passionate individuals. Our commitment to creating and maintaining a great work environment ensures that every team member can thrive and grow with us.Job SummaryThe role of an IHOP Restaurant Operations Manager involves providing leadership...
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